Value Added Services

Value Added Services: Call Screening, Call Recording, Home Worker, Remote Worker + more

With allin1number ip PBX we provide a wide range of Value Added Services, some of which have been summarised below, for more detailed information simply click on the appropriate highlighted links provided:

Home Worker / Remote Worker

  • Two basic building block solutions to encompass every businesses home worker/remote worker requirement.
    For more information see Home Worker/Remote Worker

Call Screening 

  • Vital-guard  (Call blocking db, add tens of thousands of numbers).
  • Screen your calls against the constantly updated TPS register.
  • Prohibited numbers, can create an automated message to inform caller, then drops the call.
  • Protect your business against legal action.
  • Vitalguard is fully compliant and can be used with mobiles.
    For more information see Call Screening

Call Recording 

  • Call Recording on both inbound and outbound telephony. based recording, Quality Legislation, Monitoring or for Training purposes.
  • 28 Days free storage*, on-going archiving options.
  • All solutions boast 24/7 access 365 days of the year via your easy to use web self-care portal.
    For more information see Call Recording

Chatbots

  • Enhance your SLA’s and Customer Service experience by integrating a Chatbots. 
  • Guaranteed to be not only affordable to all businesses, yet to also save you money.

Web & Management Statistics

  • Access to a full and complex array of “Management Information Statistics”
  • Call-centre reporting with infinite detail for advance analysis.
  • Sophisticated individually customisable web-portal, so you can obtain the reports relevant to your business.
  • Outbound call blocking & reporting.

DNIS/Whisper announce

  • Improve your levels of customer service while increasing marketing control.
    For more information see DNIS/Whisper announce

Bria Stretto SoftPhone 

  • Make/receive calls from your Ddi, via your mobile phone.
  • Bria Stretto is for PC’s & Mac’s + Android & IOS Smartphones & Tablets.
  • Supports Messenger & Presence, HD Voice, HD Video, Screen sharing, on-boarding + much more.
  • Seamless roaming between Wifi and your mobile network, calls remain live.
  • Supporting allin1number features as – AdHoc Call Record, internal dial plans, unified messaging, allin1Conference, AoH, Call Queing with position etc.
  • Supports mobile contacts, Messenger offers Buddies, Favourites & Rosta.
  • Administrator access to allin1number moves and changes portal, manager access to MIS reports.
  • Every user has access to allin1Confernce meet me conference call facility plus the Vital Telcom Fault Management and ticketing system, plus user guides.
    For more information see Bria Stretto SoftPhone App

e-Receptionist | outsourced secretary)

  • Our answer to MoneyPenny, your own e-receptionist at a cost effective rate.
  • One person you know and trust to look after your business calls, as if based in your office.
  • Flexible service to cover overflow calls, or your fully outsourced switchboard operator, maybe your own PA.
  • A Secretary, who will know everyone in your business and take messages accordingly.
    For more information see e-Receptionist – outsourced secretary

See the allin1number youtube channel.

For more information call  0207 048 8821 or complete the form to the right to send us an email.

Valued added services - allin1number

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