Value Added Services

Value Added Services: Call Screening, Call Recording, Home Worker, Remote Worker + more

With allin1number ip PBX we provide a wide range of Value Added Services, some of which have been summarised below, for more detailed information simply click on the appropriate highlighted links provided:

Home Worker / Remote Worker

  • Two basic building block solutions to encompass every businesses home worker/remote worker requirement.
    For more information see Home Worker/Remote Worker

Call Screening 

  • Vital-guard  (Call blocking db, add tens of thousands of numbers).
  • Screen your calls against the constantly updated TPS register.
  • Prohibited numbers, can create an automated message to inform caller, then drops the call.
  • Protect your business against legal action.
  • Vitalguard is fully compliant and can be used with mobiles.
    For more information see Call Screening

Call Recording 

  • Call Recording on both inbound and outbound telephony. based recording, Quality Monitoring or for Training purposes.
  • 28 Days free storage*, on-going archiving options.
  • All solutions boast 24/7 access 365 days of the year via your easy to use web self-care portal.
    For more information see Call Recording

Chatbots

  • Enhance your SLA’s and Customer Service experience by integrating a Chatbots. 
  • Guaranteed to be not only affordable to all businesses, yet to also save you money.

Web & Management Statistics

  • Access to a full and complex array of “Management Information Statistics”
  • Call-centre reporting with infinite detail for advance analysis.
  • Sophisticated individually customisable web-portal, so you can obtain the reports relevant to your business.
  • Outbound call blocking & reporting.

DNIS/Whisper announce

  • Improve your levels of customer service while increasing marketing control.
    For more information see DNIS/Whisper announce

Bria Mobile App 

  • Call from your Ddi, yet while using your mobile phone.
  • Seamless roaming between Wifi and your mobile network, your calls remain live.
  • Supporting your allin1number features as – AdHoc Call Record, internal dial plans, unified messaging.
  • Supports your mobile contacts, plus coming soon increased accessibility to improve communication
  • Supports messenger & Video calls.
    For more information see Bria Mobile App

e-Receptionist | outsourced secretary)

  • Our answer to MoneyPenny, your own e-receptionist at a cost effective rate.
  • One person you know and trust to look after your business calls, as if based in your office.
  • Flexible service to cover overflow calls, or your fully outsourced switchboard operator, maybe your own PA.
  • A Secretary, who will know everyone in your business and take messages accordingly.
    For more information see e-Receptionist – outsourced secretary

See the allin1number youtube channel.

For more information call  0207 048 8821 or complete the form to the right to send us an email.

Valued added services - allin1number

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