ITFS – International Toll Free Services
Boost your brand image globally with a Vital-Tel ITFS / ITFN (International Toll Free Service / International Toll Free Numbers)
International Toll Free Services allow your customers to call your business from over 150 Countries. Your business will offer a FREE call regardless of where your customers wish to call you from. Be confident that your business is gaining the benefits of a truly global presence at competitive rates. Vitals differential is a comprehensive portfolio of (Intelligent Networking) IN call delivery options that complement our numbers.
Vital Tel can seamlessly automates call routing by
- Time of day
- Day of Week
- Country of origin (Over 150 Countries)
- User specified actions, a complex set of rules and levels can be applied, to custom tailor the way your business calls are handled.
Vital Tel guarantees our toll free numbers provide
- Superior HD call and speech quality.
- Friendly support when needed.
- Virtual presence in foreign countries with lost calls email’s – YOUR BUSINESS WILL NEVER MISS ANOTHER CALL?
- Group hunting across multiple sites, your staff can be part of the group yet work in different sites and countries
- Call Splaying, change the % of calls delivered across call centres in different countries with a simple slider
Vital Tel ITFS numbers have over 50 value added services features
- Real time reporting
- Fax to Email & Forwarding
- Voicemail to email and forwarding
- Auto Operator, speech to text
- Specialist reports on international demographics
- US Compliance – State Wide ring fencing.
- Language based routing, call promoter, speech recognition.
- Percentage routing and weighting across multiple sites.
- Curtesy response, Holiday routing, next available agent,
- Alternative destination routing controls.
Full flexibility to custom tailor the service the way your business desires, we understand businesses want individual solutions, so thats what Vital provide.