Contact Centre Dialers – Features You Will Love
With our own in house development team, you can be sure your business will have the features it requires now and in the future with our bespoke Contact Centre Dialers
Powerful, customisable scripting with decision tree logic, guiding users through your end to end processes
Giving you real time data insight, turning complex data into meaningful answers
With Granular level permissions, you can give your staff access to what you want them to be able to do and see
Never miss important information again, with customisable alerts receive advanced notifications so you can proactively react
Create custom campaign targets to allow management to drive performance within your business
Complete visibility of changes made, giving your business ownership for security and compliance
Build your own custom reports and dashboards with open architecture and report builder
You Want It, We’ve Got It.
Our Predictive Dialer algorithm has been designed by industry experts, meaning it is the fastest and most compliant for Contact Centre Dialers on the market today.
Quickly and easily build custom queues, with complete customisation from our graphical design tool.
With our industry leading scripting tool, we will be able to meet even your most demanding clients requirements
With a dedicated compliance page and auditing, you can be sure that even mistakes can’t happen.
With Granular permissions, you can control who can do what and customise access for admins, team leaders and third parties.
With dashboard customisation you can focus on the KPI’s that are important to you, at every level of the business
Our reporting suite offers meaningful data insights into what is going right and wrong in the business
100% compliant call recordings, with advanced search functionality and grading, of course stored compliantly