Chatbots – The must have strategy to redefine Customer Engagement.
Chatbots are on-line human-computer dialog systems. Now available on the allin1number communication suite via; WhatsApp, Facebook messenger, Insta & Telegram, from one simple interface. The cost effectiveness will change the Contact-Centre as we know it, more importantly the technology is readily available and affordable today, for small and large businesses alike. The model will evolve over the next few years to a ‘Siri or Alexa’ type speaking bot for business deployment. However rest assured, the upgraded model when available, will also be the responsibility of your provider. Well we can make that a guarantee, if your an allin1number hosted PBX and communications suite customer!
Contact-Centres used to be a product of big business, today the evolution of technology and the iP PBX or hosted communications have changed this for good. Furthermore, Chatbot integration is not only for contact-centres. Chatbots are now cost effective and scalable options for all SME businesses. The landscape of the contact-centre due to technology advancements is soon to change beyond recognition. Today Chatbots are available following the evolution of the iP PBX as part of the allin1number Communication Suite for business. Chatbots assist all businesses whatever the size, with automatation of simple tasks. With the rise of machine learning the doors are open wide with opportunity, create a real USP for your business as an easily adopter. All Chatbot customers automatically gain drastically improved customer service, while actually saving money. Available on a 24 x 7 x 365 basis for a mere fraction of the cost of employing one person, let alone a complete rota of staff for 24 x 7 support !
The Chatbot or Messenger being adaptable, can be implemented into absolutely ANY business. The enablement of simple task completion by automated Q&A’s, or the processing of simple tasks is not only efficient, customers no longer want to wait in a queue for a C/S Person. The younger generation especially would rather interact in realtime via messenger on their Smartphones, or computers.
WhatsApp Newsletter Marketing
WhatsApp messenger broadcast or newsletter marketing is a service offered by the allin1number communication suite, its now efficient and simple for you to send group newsletters to your customers and subscribers via; WhatsApp, Facebook Messenger, Insta and Telegram.
- Reach your customers where they prefer.
- Respond to your customers’ changing communication habits.
- Open up new target groups.
- Create loyal and long-term customer relationships.
- Be an active part of the digital future!
- Customers can subscribe directly from your website widget.
Customer Service 1:1 Messenger Chat
Communicate with your customers through fast 1:1 chat, via their favourite messenger platforms. Your customers appreciate these modern channels, leading to higher satisfaction and loyalty.
Chatbots – intelligently redefine Customer engagement
Enhance and automate your customer communication with the help of our sophisticated chatbots. Bots are available 24/7 and are a great means to redefine routine tasks, whatever you business sector. Meaning, all business can now afford to automate certain processes, whether to offer a simple Q&A service or assist customers to find a holiday. Whatever your business requirement, you will be surprised how advantageous a chatbot service is. Any size business can now up their game, as implementation of Chatbots is viable option for all. Your Chatbot will automate routine tasks or more complex help-desk requests. Redefine customer engagement and vastly improve your customer service with a chatbot, its time to enhance your business SLA’s on a 24 x 7 x 365 basis.
All Lists Update Automatically
Your subscribers can sign up for your newsletter themselves, as well as unsubscribing directly from your websites. Our software makes sure that your subscriber list is always up to date.
Send your newsletters right away or pick a date and time – it’s up to you, you may schedule and automate as suitable.
Simple & Convenient
Initiate your marketing channel immediately, as the software maintenance and development will be taken care of seamlessly.
Your marketing channel is not only a reliable gateway directly to your clients. It will allow your business to communicate and reflect your branding, style and commitment with your customers. All clients may make individual adjustments to their profile, their widget and messages.
The in-built stat’s feature enables your business to monitor how your user numbers are developing and the effectiveness of each indiviual messaging marketing campaign.
No Spam !
Our double-opt-in process makes sure that our service cannot be used for unwanted bulk messaging or spamming purposes.
If you have not considered communicating with your customers via the medium of their choice, perhaps its time to review how easily your business may design and implement a chatbot service.
Redefine customer engagement today with an automated 24 x 7 chat service. You may well be surprised how you will not only reduce your overheads, but drastically re-define your relationships with your customers.
Improve your customer service, talk to an allin1number team member about how easily we can implement our messenger broadcasting and chatbots into your business. See our blog for more information on 1:1 messenger and chatbots.
Contact us today on +44 207 048 8821. Alternatively complete the form at the top of this page, to the right.