Join Us

Careers at Vital-Tel: interested in a fulfilling Telecoms career?

Please see what jobs we have on offer below, and then e-mail your CV and covering letter (quoting the relevant job title as a reference) to us at

Vital-Tel currently have the below three positions available for Spring 2017:

TELECOMS Desk-based Corporate Telecoms Sales Job City of London 

Job Vacancy Description

Desk-based Corporate Telecoms Sales London Job OTE £ TBA
As a well-established provider of Hosted Telecoms solutions based in the City of London gearing for growth, following an immenent and significant market investment. With its growing client base of Business customers, we are looking to expand our activities in both channel and direct sales.
To increase the technical resilience of our customer service offering, we are now looking to recruit a desk-based sales account manager.
This job will ideally suit a person with 2+ years B2B sales / customer service experience in any technology sector that now wishes to build a career in Telecoms.
The role will encompass

  • Lead generation by telephone, use of social networking, existing prospect database
  • Acting as the sales support person for a member of the senior sales team
  • Interacting with prospects and client decision-makers to gather data to prepare new bid proposals
  • Acting as a first point of contact for existing clients regarding new sales and support enquiries
  • Working with the senior sales team to help / learn the bid process
  • Accompanying the senior sales team to prospects and client sites to learn the sales process
  • Following a career development path to become a fully-fledged field sales person.
  • In short this is a classic entry level sales role that will develop into a full sales career driven by personal success and learning.

The ideal candidate will possess experience in:

  • Sales calls by telephone and lead generation by use of the internet and other data sources
  • Booking appointments for the sales team
  • Responding to incoming sales enquiries
  • Working as part of a developing, dynamic sales team.
  • A telecoms / ICT / technology sales environment
  • We recognize good sales performance with an advanced financial rewards scheme and very clear and immediate promotional prospects.

Notes to all applicants: It is essential that your CV has your Mobile number and full home address with Postcode. At this time we can only consider applications from candidates that are already resident in the UK, with the necessary permission to accept permanent offers of employment. Please submit your CV and cover email to

B2B Telesales / Lead Generator / Appointment Setter

Up to £20,000 – £22,000 DOE + high & uncapped commission

We are currently recruiting for an experienced B2B Telesales Consultant and/or a B2B Lead Generator for a role with our London Office. Previous experience of outbound new business telesales or lead generation within the telecoms industry – Mobile, Fixed line and Hosted Telephony or perhaps other forms of IT technology – would be of particular interest, although we may also consider people without this specific sector background providing that you have proven and recent experience of B2B lead generation or appointment setting within another sector.
Working for a growing company as part of an internal and external sales team, it will be your primary role within the company to develop new sales opportunities and generate a number of high quality leads and sales appointments for the external field sales staff of the company to attend, so that they can discuss face-to-face the companies wide range of industry leading Telecoms and IT products.
We are looking for someone with fantastic rapport building and listening skills, who is very sales and target driven, and who is used to making a high volume of outbound sales calls and is successful at speaking with decision makers at the highest level within a target business.
The working hours are 9am – 5.30pm, Monday to Friday. On top of your starting basic salary of up to £20,000 – £22,000, depending on experience, there is also an excellent commission structure in place for generating appointments and also for any resulting sales. The bonus structure is as follows:

  • £15.00 per appointment generated, and:
  • £50.00 per appointment converted into a Mobile sale
  • £100.00 per appointment converted into a Fixed Line or Other Service sale

All applications will be treated with the strictest of confidence. If you feel that you meet the requirements for this role and would like to apply, please do so through the link provided. A well written & detailed CV along with a non-generic covering letter specific to this vacancy would add significant weight to your application. Please note that due to time restrictions and the specific candidate requirements for this role, only the most suitable applicants will be contacted.
Notes to all applicants:  It is essential that your CV contains your Mobile number and home address with full Postcode? At this time we can only consider applications from candidates that are already resident in the UK, with the necessary permission to accept permanent offers of employment. Please submit your CV and cover email to

VoIP and Asterisk Developer /Telecommunications Network Engineer/Manager

Based near Moorgate, London

Vital Telcom Ltd, a fast growing global Telecoms company is currently seeking an experienced VoIP (Asterisk) Telecoms Network Engineer. The candidate must be able to manage and develop Asterisk server network as part of a telecom network support team. This really is a fantastic role for a candidate with an interest in VoIP development and telecom network management experience. You will have to have excellent working experience in Asterisk – planning, development, maintenance, build, deployment, reporting and system testing etc.

The successful candidate for the VoIP Developer / Telecommunications Network Engineer role will have the following duties and responsibilities:

  • Be responsible for the technical delivery and maintenance of servers as well as enhancements or developments
  • OpenSource Software Support
  • Requirement gathering, functional technical designs, as well as programming and testing
  • Resolve customer reported issues in a responsive and timely manner
  • Excellent technical communication skills, and a desire to coachmentor and share your experience with team members
  • Networks Planning & Administration
  • Systems Administration & Server Support
  • Take part in a 24/7 on-call support rota

The successful candidate for the role of VoIP Developer / Network Engineer must have the following skills and experience:

  • Strong understanding of VoIP concepts, SIP protocol, Soft-switching & VoIP Gateways
  • Good knowledge of setting up SIP(RFC2833 & SIP INFO) and IAX/IAX2 Protocols/Trunks and Signalling & Media Path manipulation
  • Expert knowledge in developing and configuring, Asterisk, with MySQL
  • An excellent understanding of PABX environment
  • Installation and troubleshooting of Asterisk Servers using Linux/Unix OS (Centos)
  • Good knowledge of Asterisk Dial Plans, maintaining and updating current dial plans using extension conference as well as extensiosn.ael, AsteriskPBX and IVR
  • MySQL knowledge has to be at a very advanced level, stored procedures/triggers, replication and a strong knowledge of AGI Scripting preferably in PHP (AGI-PHP scripts are used for calling stored procedure from MSSQL server) and experience in Data Integration including OLAP.
  • Good knowledge and experience of XML User Interface Language (XUL)
  • Demonstrable experience of developing carrier grade solutions (tier 1 robustness, scalability & resilience) including virtualization technologies (KVM, VirtualBox)
  • Strong understanding of TCP/IP, DNS, DHCP, VLAN’s, routing & FireWall configurations.
  • Good knowledge of VoIP Technologies including SIP, OpenSIP, OpenMeeting, ScopServ, VoIP Gateways, etc.
  • Experience in installation and configuration PRI / E1s and Analogue cards mainly using Digium Cards
  • Good knowledge of Scripting / Bash scripting
  • Extensive experience in working with Linux operating systems
  • Ability to lead the development projects and meet the deadlines
  • Expert level troubleshooting skills in inbound and outbound call flows
  • Preferably educated to a Masters level or similar

In return we offer an excellent working environment coupled with genuine opportunity for progression and growth.
* This is an immediate requirement and we are keen to progress quickly with this role. If you are interested in being considered for the VoIP and Asterisk Developer /Telecommunications Network Engineer/Manager position please submit your CV and cover email to

Job Type: Full-time
Competitive Salary
Required education:

  • Master’s

Required language:

  • English