MiFID II & GDPR Compliant Call Recording for Landline, Mobile voice and sms
Call Recording combined with Mobile Call Recording services from allin1number work right across our mobile, landline and cloud services, using on network recording to ensure recordings are made silently, without the need for user intervention, and with no risk of circumvention. Call recording delivers huge benefits across organisations including; call quality monitoring, security, contact history, sales tracking, contract assurance, business continuity and importantly regulatory compliance. Our Enterprise grade Insight call recording service even has advanced phonetic search capabilities which can help analyse and classify customer interactions to identify performance and customer care issues.
Call Recording is ideal for
Telephone contact history – Professional services records – Regulatory and security compliance – Agent quality monitoring – Call or SMS archiving – Sales tracking – Verbal contracts compliance – SMS message history and backup – “Remind me later” memos – Legal audit and compliance – Voice analytics applications
MiFID II & GDPR Compliant Call Recording for Smartphones.
allin1number complete Call Recording or Mobile Call Recording solutions work without the need for any interaction from your user. No buttons to press or apps to launch. The call recording tool automatically records every mobile, fixed line and SMS communication. The ability to audit all recordings is a vital part of MiFID II. This ensures that should there be a requirement for an investigation to be carried out calls can be grouped together to provide a single view of the process of a call.