OPEX only hosted call recording is the Vital Telcom way;
The Vital Telcom OPEX only hosted call recording facility enables organisations to record calls without the need to install and maintain expensive on premises equipment. The OPEX service captures the call made to and from any business in our telephony network and securely stores calls on the customer’s behalf for retrieval at their convenience.
This service can be customised to best suit the operational requirements of any organisation and there are various billing options available to provide users with the best value package. Because this is a ‘usage’ based ‘pay-as-you-go’ service, organisations will only pay for what they use, when they use it.Calls are securely stored on-line and can be accessed at any time via a web browser from a PC/MAC or Smartphone. We operate a MiFID II compliant service retaining records for the required period, even automatically deleting at the end of the nominated retention period. If recordings need to be kept for longer periods these can be archived remotely and stored long term via our SAN facility or alternatively at a secure location of the customer’s choice, if preferred.