Value Added Services

Vital Tel Business

Value added services

  • Vitalguard TPS (Telephone Preference Service)
  • Screen your calls against the constantly updated TPS register.
  • Prohibited numbers (TPS) create automated message back to the caller to inform them and drop the call.
  • Protect you and your “customers” against legal Action.
  • Vitalguard is fully compliant with mobile technology.

Call Recording

  • Call Recording on both Vital Tels inbound and outbound Telephony (Vital Tel NGN’s are required for inbound recording)
  • 28 Days free storage*
  • Easy playback with WAV from desktop or mobile device.

Web & Management Statistics

  • Access to a full and complex array of “Management Information Statistics”
  • Call-centre type reports with infinite detail for advance analysis
  • Sophisticated individually customisable web-portal
  • Outbound call blocking & reporting

Bria Mobile App 

  • Call from your Direct Line yet on your mobile phone (customers need not know your not at your desk)
  • Seamless roaming between Wifi and your mobile network
  • Allin1number features like – AdHoc Call Record, also available on your mobile
  • Supports your mobile contacts, plus the full array of Allin1number features

e-Receptionist (Outsourced Switchboard)

  • Vitals answer to MoneyPenny secretarial services, our e-Receptionist is available at a more cost effective rate
  • One person you know and trust to look after your business calls, as if based in your office
  • Flexible service to cover overflow calls or your fully outsourced switchboard operator
  • A professional Secretarial service, who will know everyone in your business and take messages accordingly.

 

For more information contact us today on +44 (0) 207 048 8892 or click here to send us an email.

Contact us online

You can send an email message to Vital Tel by using the form below.

Simply fill in all the information, click 'Send Message' and a member of the vital tel team will respond as soon as possible.