Vital Telephone offers great savings to businesses by providing quality telephony.

The Vital Telephone web site comprises the following pages :

VITAL HOME PAGE

ABOUT VITAL TELEPHONE
Vital Telephone Profile
Press & News
Mission Statement
Client Comments

VITAL BUSINESS
CPS - Carrier Pre Select
IDA - Indirect Access
Home Worker
0845 - Local Call
0800 - Free Phone
0870 / 0871 - National Call
0900 - Premium Rate Services
ITFS - International Free Phone Numbers
Free Phone
National Rate
Premium Rate
International Free Phone
Local Call
Direct Voice
Global Inbound Service
Indirect Voice
Number Portability
Teleservices
Corporate VPN & Inter-Networking Services
Introduction to IP VPNs
VPN's & Shifting Business Requirements
Advantages of IP VPN's
Why Security
Remote Workers

WHOLESALE SERVICES
Carrier Interconnects
Termination Services
Calling Cards & Call Shops
Call Back (Web & SMS)
Vital & our African Partners

CONTACT US
Get in Touch
Careers
How to Find Us
Call Back
Site Map

The business concentrates in two distinct areas :

Business Telecoms, providing quality connections at the right price for the UK's business community, we specialise in assisting our customers change their communication cost centres into profitable departments. If like many successful businesses your company is too busy to review your communications spend, let us be of assistance. Our consultants will provide a comprehensive report including alternative options on how your business can make the greatest savings from the latest technology, call us today on on 0800 496 5200 alternatively please click here for further details on business telephony.

Carrier 2 Carrier Wholesale, after having built unique relationships within Asia, Africa and the Middle East, Vital Telephone operate as a carriers carrier and have many direct routes installed across the globe. These routes are then on-sold to Tier One and Tier Two Telcos in the UK and across Europe.

Vital Telephone offer facilities managed 'white label' services, such as calling card and complete callshop services anywhere in the world. You brand and sell the products while Vital Telephone operates the services for you.

For more information please call us on +44 (0) 870 122 7292 alternatively please click here for further details on Wholesale Services.

Vital Telephone's services also include :

Business Telecoms, Business Telephony, Business Calls, Business Phone calls, NGN, Non Geographic Numbers, 0870 National Rate Numbers, 0870 National Rate Calls, 0871 Numbers, 0871 Calls, 0870 /0871, 0800 Free phone Numbers, 0800 Free Phone calls, Carrier Pre-Select, Pre-Carrier Select, CPS, Carrier Pre-selection, 0844 Premium Rate No's, 0844 Premium Rate Calls, 0900 Premium Rate No's, 0900 Premium Rate Calls, Global Calling Card, Business Phone Calls, 0845 Local Rate No's, 0845 Local Rate Calls, VoiP, Voice Over Internet Protocol, Home Working, Home Worker, Home Working Solutions, Tele Home Working, Homer worker Solutions, 0702 Personal Numbers, Indirect Access, Indirect Access Codes, Indirect Access Telephony, Indirect Voice, IDA, IDA Codes, BT Interconnect, BT Interconnected, FREE Audit, International Free Phone, International Free Phone No's, International Free Phone Numbers.

Carriers Carrier, Prepaid Calling Cards, Wholesale Minutes, VPN, Free Calls, India, IP Telephony, Local Rate Calls, Vital Telephone, Africa, Africa Telephony, Asia, Japan, Telecommunications, UK Phone Numbers, VoIP Gateways, VoIP Services, International Calls, Carrier's Carrier, Telecommunications Carrier, Cheap Telephony, Carrier minutes, Low Cost Calls, Telephony Services, Business Calls, Telecom Services, Wholesalers, Telecoms, Telephone Company, National Calls, Business Numbers, Carrier Pre-selection, Phone Calls, International Free Phone, Low Cost, VoIP Carriers, Call Routing, Call Shop, Call Traffic, Calls, Call shop Solutions, Carrier Grade, Carrier Interconnect, CDR's, Cheap, Cheap Calls Abroad, Cheaper, China, Co-location, Communications, Computer Telephony Integration, Corporate Global Calling Cards, Cost Effective, Dialler, Direct Access Telephony, Direct Voice, Discounts, Europe, Facilities Management, Fixed Line Telephone Services, France, GIS, Global Calling Cards, Quality Cheap Calls, China, Hong Kong, SS7 Termination, C7, SS7, Telco.

Middle East, Premium Rate, Somalia, Phone Bill, Phone Charges, Phone Rates, Phone card Branding, Phone card Services, Phone card Solutions, Phones, Pre Paid Phone cards, Premium, Premium Rate Calling, Premium Switch Services, Free phone, Pre-Paid Phone Service, Provisioning, PSTN, Public Telephone Operator (PTO), Rates, Telecom Resellers, Routes, Save, Savings, Service Level Agreement, SIP, SLA, Small Business Telecommunications, Switch Partition, Switch Partitioning, Switch Services, Switched Minutes, Switches, Switching Facility, Telecoms Consultancy, Tariffs, Telecommunications Resellers, Telecoms Companies in London, Telephone, Telephone Charge card, Telephone Number Provision Services, Telephony Products, Thailand, Top Up, Transit, UIFN, USA, Voice, Voice Calls, Voice Solutions, Voice Traffic, 0800 Free phone Numbers, Wholesale.

Global Network, H323, Hong Kong, ICSTIS, Inbound Call Delivery, Inbound VoIP Call Delivery, Ingress, Integrated Telephony, Intelligent Networking, Interconnect, International, International Rates, Internet Access, Internet Telephony, Internet Telephony Service Providers, International Number Translation Services, IP Call shop Services, IP Communications, IP Gateway, IP Routes, ISDN, ISDN-30, ISVR, Itemised Billing, ITFS, ITFS Toll Free Delivery, Kingston Communications, Land Lines, LCR, Leased Lines, Least-cost Routing, ITFS Numbers, Local Access, Long Distance, Low Rates, Multi-line Diallers, National, Network, Non-Geographic Call Delivery, Non-Geographic, Call though Service, Number Translation Service, PRS Numbers, PRS, Outbound Call Service, Partition, Partition Software.

Vital Business Services

Vital Telephone delivers an effective way to improve contact between you and your customers.

With our extensive voice portfolio we can offer a range of solutions including simple outbound voice services (tier one network voice) VPNs, inbound numbers, 0870, 09000, 08457, 0800 with sophisticated call routing functionality and audio-conferencing services.

Vital voice services offer our customers genuine business advantage. Our core strengths in quality of service provision, geographic reach and network availability, help them realise that advantage.

The range and depth of our voice products demonstrates our commitment to delivering high-quality voice telephony at competitive prices - with the simplicity and straightforward business focus that makes Vital business carrier of choice.

Vital specialises in providing toll quality voice for businesses at a prices that guarantee to save your company money. We have designed our business portfolio to harmoniously compliment and seamlessly operate together. At Vital we will ensure your business can benefit from our innovative approach, we will provide FREE telephone spend audit, our consultants will ask questions and listen, only when we understand your business will we provide your business with solutions; such as the ability to turn your facilities departments cost base into a revenue generating division.

The right voice telephony solution makes a direct contribution to your business and your bottom line. The majority of personal business is still conducted over the phone, making a quality telephony service Vital to your organisation.

For more information on Vital Telephone's Business Services please click Vital Telephone Business Services

  CPS - Carrier Pre Select   IDA - Indirect Access   Home Worker
0845 - Local Call   0800 - Free Phone   0870 / 0871 - National Call
0900 Premium Rate Services   ITFS - International Free Phone Numbers
Corporate VPN & Inter-Networking Services 
 


Vital Wholesale Services

Vital is a facilities based "Carrier's Carrier" offering International carriers, ISPs, PTTs and businesses throughout the world a broad range of advanced telecommunications services, including Broadband Internet over Satellite, International Call Termination, VoIP, VPNs. Vital provide a full consultation, network planning and facilitation service, which includes deployment of the Vital IPSN once brought into service, is automatically connected back to our London hub. Hereafter our mission in conjunction with our partners, is the delivery of toll quality voice services across the globe, at the right price.

Vital's "One Stop Carrier Solution"

Vital is one of the fastest growing Carriers Carriers with our concentration mainly within Asia, Africa the Middle East, we are developing new cost effective routes that guarantee our partners new revenue lines, greater volumes of minutes from toll quality connectivity. Vital are pioneering new methods of interconnection, we are challenging all working relationships operating under antiquated bilateral agreements. With our open approach we investigate the possibilities with each potential partner or country, we then formulate a memorandum of understanding and then look to implement the processes allowing the new JV / partnership to Plan, Design, Build, Operate, Bill and finally Collect.

Our London hub, sites a mirrored Vital IP Service Node enabling the provision of seamless voice traffic transported between the Public Switched Telephone Network (PSTN) and packet networks (IP) anywhere in the world. Vital are interconnected within London to mutiple carrier networks plus in the last year been agressively implementing our own direct routes to various countries across the globe. Our new IPSN platforms are ensuring we are delivering Toll quality voice, while using IP satellite and IP routes for transit where fibre is not availble, thus permitting connectivity at extremely cost effective prices. This is possible from the patented compression techniques, that double our traffic volumes in comparisom to other market leading IP routers, drastically reducing expensive international bandwidth and satallite costs. Simply put, the Vital IPSN takes traditional telephony traffic, compresses it, and then places the compressed information into an IP packets and "sends" this over our IP Satellite and terrestrial network. Using the latest technology, Vital brings call processing and voice processing expertise to a new level of capacity and availability, deployed in Asia, the Middle East now most importantly throughout Africa, we are paving the way for the first Africa-wide converged telephony network.

Being a "carrier's-carrier," Vital chose an open architecture suited to carriers that want to respond quickly to their customers' changing service needs by offering innovative and differentiated services. Our solutions enable our customers to offer carrier-grade international long-distance telephone service at a discount to their "downstream" customers. In addition to simple cost savings; the real motivation will be the range of more sophisticated applications made possible through the introduction of the newset technology. Vital are introducing many new products and services which in turn then provide our partners across the globe with new revenue streams that guarantee to radically increase our partners incoming and outgoing traffic volumes. The Vital IPSN is a state of the art next-generation telecommunications switching platform, seamlessly integrating TDM, IP, ATM, Frame Relay, SS7/C7 along with a comprehensive range of services such as calling card, one-number services, toll-free redirection, pre and post paid services. GSM Call-back, Least Cost Routing, Call-back/Call through, High Density VoIP to deliver Carrier Class services plus much more.

Call us today on +44 (0) 870 122 7292 and lets talk about what we can achieve together.

  Carrier Interconnects    Termination Services    Calling Cards & Call Shops    Call Back (Web & SMS)   Vital & our African Partners  

For more information on Vital Telephone's wholesale Services please click Vital Telephone wholesale services

Carrier pre select

We offer an exceptionally competitive outbound call service for corporate customers, and by partnering with a number of world class Tier one service providers and carriers, we are able to provide UK businesses with quality redundant corporate voice communications at highly competitive prices. As importantly Vital ensure each and every customer is provided with a personalised service, from our dedicated customer team. Our state of the art technology even ensures we ordinarily know which customers ringing as the call is answered.

FEATURES
  • Carrier Pre-Selection (CPS) means no auto-diallers, manual or PBX prefixing - keep your existing numbers and continue to make telephone calls as usual.

  • CPS allows you to get the most for your money on local, national, international, calls to mobile phones, specially tariffed calls, personal numbers and paging.

  • No up-front subscription fees, no installation or standing charges.

  • Support for voice traffic on single or multiple analogue lines, basic rate and primary rate ISDN.

  • Flexible, multiple level billing options, per second billing, pay for only what you use.

  • A dedicated customer service team on hand to assist with all your telecoms needs.

  • Home Worker Solution (optional) allows business users to work from home with direct billing to your business account for financial ease, saving expense forms and additional administration.
BENEFITS
  • Cost effective - reduced cost local, national, international and mobile calls and no monthly rental charge.

  • Flexible - voice services available from alternative carriers without the inconvenience of dialling extra digits.

  • Fast & Easy - no set up charge, no complications, keep your existing BT lines and current numbers.

  • Responsive - excellent customer service team, always on-hand to resolve any issues.

  • Reliable - Vital use only Tier one networks designed for maximum resilience and reliability.
For more information on Vital Telephone's Carrier pre select please click Vital Telephone's Carrier pre select.

  Vital Carrier Pre select   Free Phone   National Rate
Premium Rate   International Free Phone   Local Call   Direct Voice
Global Inbound Service   Indirect Voice   Number Portability
Teleservices   Corporate VPN & Inter Networking Services   Homeworker
 


Free Phone

Free Phone is one of the most powerful sales and marketing tools available to your organisation - in fact, Free Phone numbers can generate up to three times more business than conventional numbers. Now, Vital's Free Phone service enables you to deploy Free Phone in highly flexible and cost-effective ways, using it to give customers and prospects fast and easy access to your business. And with Number Portability for 0800, 0845, 0870 and Premium Rate Services, moving from your current Free Phone number from BT couldn't be easier.

  • Extend your geographical reach and increase market share by providing easy access to your company.

  • Maximise selling opportunities and generate new revenue.

  • Strengthen customer loyalty by improving customer service.

  • Track the effectiveness and return on investment from marketing campaigns.

  • Fully itemised bills to track the volume and nature of calls.
What's more, our tariffs are exceptionally competitive. Vital Telephone call charges are significantly lower than those of the major carriers, and up to 44% less than BT*. There are no upfront costs and no commitments; billing is per-second, and you only pay for the calls you receive.

* compared with BT Option plan 100-102 on Freephone numbers

For more information on Vital Telephone's Free Phone please click Vital Telephone's Free Phone.

  Vital Carrier Pre select   Free Phone   National Rate
Premium Rate   International Free Phone   Local Call   Direct Voice
Global Inbound Service   Indirect Voice   Number Portability
Teleservices   Corporate VPN & Inter Networking Services   Homeworker
 


National Rate calls

Vital's National Rate service enables people to call you from anywhere in the UK for the price of a national call, giving your business nationwide coverage without the need to invest in a local branch network.

Simply use a number from our range of National Rate numbers or take advantage of Number Portability to move your current number from BT. Our network will then deliver calls to your chosen destination - call centre, sales team or service desk. Callers only pay for a national call (included on their normal bill). You receive a percentage of the revenue generated by the call.

  • Give people fast and easy access to your business via an easily remembered number.

  • Increase the effectiveness of marketing campaigns and generate higher quality leads (call charges are sufficient to deter time wasters).

  • No implementation charges or number rentals.

  • Supplied directly over Vital's lines or indirectly over your existing lines.

  • You can run your operations anywhere in the UK - if you move, the number stays the same.

  • Fully itemised bills.
For more information on Vital Telephone's National Rate calls please click Vital Telephone's National Rate calls.

International Free Phone

Vital's International Free Phone service delivers a Free Phone number for your customers to call regardless of their location. This service gives you as much flexibility as your growing business needs to provide customers throughout the world with a local Free Phone number that they can call for assistance day or night. All they have to do is to dial the local Free Phone number provided and the call is automatically routed to the country where you wish to receive the call.

With International Free Phone you can be confident that your business is gaining the benefits of a truly global service at extremely competitive rates. International Free Phone numbers can be provided for use in countries all around the world. Calls to these numbers can be terminated in countries throughout Europe and Asia- Pacific. Furthermore, your company will benefit from our local-global-local business model with one network, one business partner and one contract globally.

  • Competitive Pence Per Minute Rates.

  • Cost Effective Volume and Term Discount Schemes.

  • Fully Itemised Billing.

  • Available from 31 countries world-wide.

  • True end-to-end control and management.
For more information on Vital Telephone's International Free Phone please click Vital Telephone's International Free Phone.

Local rate calls

Vital's Local Call service enables people to call you from anywhere in the UK for the price of a local call, making your business as easy to reach as any local company. Simply use a number from our range of Local Rate numbers or take advantage of Number Portability to move your current number from BT. Our network will then deliver calls to your chosen destination - call centre, sales team or service desk. Callers only pay the cost of a local call (included on their normal bill) while you're charged at a competitive per-second rate for the calls you receive.

  • Give people easy, low cost access to your business, regardless of their location or yours.

  • Increase the effectiveness of marketing campaigns and generate higher quality leads (the small charge involved helps to deter casual callers).

  • No implementation charges and you only pay for the calls you actually receive.

  • Supplied directly over Vital's lines or indirectly over your existing lines.

  • You can site your call centre or service desk anywhere in the UK - if it moves, the number stays the same.

  • Fully itemised bills.
For more information on Vital Telephone's Local Calls please click Vital Telephone's Local Calls.

Virtual Private Network - VPN

IP VPN's allow organisations to revolutionise the way they work. They can make current business practice more effective and facilitate new ways of working. IP VPN's can improve your competitiveness, business success and cost-efficiency. When adopting any mould-breaking technology, you need to be well informed in order to make the right decisions for your business.

Building and maintaining your own private network, is a detailed, expensive and time-consuming process. Organisations looking to focus their resources on core business objectives, while still benefiting from a managed, end-to-end, secure dial access service, may think such a solution will be hard to find.

This is not the case - Vital IP VPN Remote Services delivers all the benefits of a private network, while releasing you from the associated building and maintenance responsibilities. It provides a dial-up, Virtual Private Network (VPN) solution for employees, business partners/suppliers and remote offices with corporate resources through a secure, encrypted, tunnelled connection.

Features and Capabilities - Doing Business Anywhere...Anytime

Vital IP VPN Remote Services allows you to send data across our global IP infrastructure with the equivalent security and performance of a private network. An efficient and cost-effective solution, this service also offers a wide range of features and benefits that will significantly improve your business communications.

Secure, Reliable VPN for Remote Access

Organisations have traditionally expressed security concerns about conducting business over a public IP network. The recent standardisation of new protocols, such as L2TP and IPSec, allow multi-protocol data to be sent across a public IP infrastructure through an encrypted network tunnel. No more security concerns for you to worry about.

For more information on Vital Telephone's Virtual Private Network - VPN please click Vital Telephone's Virtual Private Network - VPN.

Premium Rate calls

Vital's Premium Rate Services enable you to distribute business information services to a far wider audience - whether that's your core business or simply part of your customer service operation - without the normal operational billing overheads. You have an opportunity to generate more revenue from the services you provide.

Simply use a number from our range of Premium Rate numbers or take advantage of Number Portability to move your current number from BT. We'll then route calls to your designated destination - a call centre, helpdesk or even recorded message. Callers are charged via their normal telephone bill and Vital passes a substantial proportion of this charge to you. Organisations typically use Vital Premium Rate to offer specific business services such as insurance advice, tax consultancy or stock market information; their customers use the service to call for additional information on products, for timetable information, and helpdesk technical support.
  • Callers have fast and easy access to your business information services, at assured levels of quality and reliability.

  • Charging flexibility means you can choose from a range of per minute rates, enabling you to choose the appropriate service charge.

  • Increase the efficiency (and cost-effectiveness) of marketing campaigns by using Premium Rate numbers for advertising response capture, competitions and games.

  • Supplied directly over Vital lines or indirectly over your existing lines.

  • Fully itemised monthly statements show breakdown of calls received by Premium Rate number, date, time and duration.
For more information on Vital Telephone's Premium Rate calls please click Vital Telephone's Premium Rate calls.

Vital and our African Partners

Vital recently joined forces with HornTelco one of fastest growing carriers in Africa. Together we challenge all working relationships operating under antiquated bilateral agreements. Working across Africa the partnership will enable new revenue streams and services to be introduced to new and existing Telco's alike, this is guaranteed from the affordable technology that surpasses the need for antiquated bi-lateral agreements many Telco's world-wide have in place.

Communication is essential to everyday life. It is the engine to a fast economic growth. Vital strongly believes in the concept of universal access and has developed its patented telecommunications solutions with the following in mind: 'Reaching everyone, connecting everyone' at affordable costs is not only feasible but desirable, both as a good public policy as well as a commercial endeavour.

What services could you offer by partnering with Vital and HornTelco across Africa?
  • Toll-quality telephony service using VSAT/wireless local loop and satellite bandwidth on demand.

  • Internet access to individuals, schools, government offices, local and international NGOs.

  • Enhanced services, calling card and Call-Shops
"Build-as-you-grow" architecture

Vital fully understands the economic, regulatory and other barriers that have thus far inhibited the development of rural telecommunications in many countries. With that in mind, we have adopted a measured and scalable approach to building out a telecommunications network that is flexible in topology, fast in deployment and effective in cost-saving.

Vital engineers and planners will work closely with customers, every step of the way, from design to implementation. Our experience in this field validates our belief in "a multipoint access solution" approach to building a cost effective telecommunications network.

We will deploy very small aperture terminals (VSAT) in the 'thin traffic' routes and create a meshed network that interconnects all the communities in the network with each other and each with the local PSTN and the outside world. Since Vital manages its own fully redundant network with ample satellite bandwidth, the customer is given the benefit of fast deployment and less congestion.

Managing your network investment

High Reliability
We watch over our customers' networks 24X7, 7 days a week and monitor all critical components of their systems. We look at performance and guard against outages.

High Performance
Highly qualified Vital engineers at the Reston, Virginia network Operations Center (NOC) constantly monitor for latency, throughput, resource utilisation and other performance criteria to ensure that we maintain a surplus of bandwidth (buffer) for our customers.



Vital is distinguished by its broad base of knowledge and experience, both in terms of its technical expertise, emerging market focus and adaptability to varying working conditions.
  • Vital's telecommunications solutions are cost effective, we will develop a program that integrates telephony, Internet and media to enable our partners to bring voice and other high value applications into rural areas via VSAT/WLL systems.
For more information on Vital and our African Partners please click Vital and our African Partners.


   Carrier Interconnects    Termination Services    Wholesale Products   Vital & our African Partners  


Last updated 10.06.04