Vital Telephone is a fully licensed and traditionally
set up phone company, having achieved the coveted BT interconnect
which compliments eighteen of the worlds best carriers additionally
connected to our telephone exchanges.
As a B2b specialist our concentration has been firmly around the UK and International Business sector offering a customer focused portfolio of telephony services to our business customers worldwide.
Our main concentration is International Toll Free Services or ITFS numbers. Vital have grown to be one of the UK’s leading ITFS & UIFN suppliers, differentiated by our “value added services portfolio” that larger incumbents simply cannot offer.
For any UK call centre or ITFS & UIFN user we are extremely good at drastically reducing OPEX costs. Success multiplied from differentiation via a portfolio of ITFS & UIFN Value Added Services including; real time call statistics, alerts, multiple real-time reporting options, Custom CRM/Help Desk, Marketing Information, Fax to e-mail, voice recording & IVR messaging and recording plus much more;
Vital Telephone also serves the international wholesale marketplace, where our Telco business has evolved into a specialist carrier's carrier. Vital Telephone on-sells its specialist high quality dedicated routes to the world’s largest carriers.
Our proactive and dedicated customer service team ensure each customer receives unprecedented levels of service; investment in the very latest technology brings us the privilege of knowing who our customers are as their calls arrive. Vital will provide your company with a fast and efficient support service while attending to every detail in a timely fashion, whatever the request!
