Vital Tel is a fully licensed and traditionally set up phone company, having achieved the coveted BT interconnect which compliments over sixty of the world’s best carriers additionally connected to our telephone exchanges.
As a B2b specialist our concentration has been firmly around the UK and International Business sector offering a customer focused portfolio of telephony services to our business customers worldwide at the centre of which is Vital Tel’s “All in 1 Number” virtual PBX. See www.allin1number.co.uk
Our other main concentration is International Toll Free Services or ITFS numbers. Vital Tel have grown to be one of the UK’s leading ITFS & UIFN suppliers, differentiated by our “value added services portfolio” that larger incumbents simply cannot offer.
For any UK call centre or ITFS & UIFN user we are extremely good at drastically reducing OPEX costs. Success multiplied from differentiation via a portfolio of ITFS & UIFN Value Added Services including; real time call statistics, alerts, multiple real-time reporting options, Custom CRM/Help Desk, Marketing Information, Fax to e-mail, voice recording & IVR messaging and recording plus much more;
Vital Tel also serves the international wholesale marketplace, where our Telco business has evolved into a specialist carrier’s carrier. Vital Tel on-sells its specialist high quality dedicated routes to the world’s largest carriers.
Our proactive and dedicated customer service team ensure each customer receives unprecedented levels of service; investment in the very latest technology brings us the privilege of knowing who our customers are as their calls arrive. Vital Tel will provide your company with a fast and efficient support service while attending to every detail in a timely fashion, whatever the request!